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“Little Consumer” Awareness Event at Al Khatwa Basic Education School
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The Consumer Protection Department in Al Buraimi has recently organized an educational event titled “Little Consumer” at Al Khatwa Basic Education School to instill a safe consumer culture among children and inform them of the right ways to follow when shopping.

21/10/2019

Due to failure to commit to repair once the defect is discovered A judgment against a car agency in Suhar
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The Suhar Court of First Instance in its penal district has recently issued a court ruling in favor of a consumer after filing his complaint with the General Directorate of Consumer Protection in the Al Batinah North Governorate, convicting a defendant for not committing to repair once the defect was discovered and fining it OMR 2,000.

20/10/2019

During last September 2019 Recovering more than OMR 43,000 to a number of consumers in Seeb
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The Department of Consumer Protection in Seeb, represented by the Complaints Department, was able to retrieve OMR 43,263.6 for a number of consumers during the month of September 2019, as part of its efforts to resolve complaints filed by consumers by friendly means.

20/10/2019

“MS Excel” training program in Dhahirah
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The Department of Consumer Protection in Al-Dhahirah Governorate has recently organized, in cooperation with the Human Resources Development Department of the Directorate-General of Education in Al-Dhahirah Governorate, a three-day training program in “MS Excel” at the Vocational Training and Development Center. The program targeted a number of employees of the departments in the department with the aim of developing and enhancing the capabilities and skills of employees in the field of using software programs.

20/10/2019

Due to the loss of steering control Recall for Ram Pickup 2500 (DJ)
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The Public Authority for Consumer Protection in cooperation with Dhofar Automotive Company has launched a recall campaign for 9 Ram Pickup 2500 (DJ) 2014-2018 models, based on the chassis numbers (3C6MR5AT1EG224305), (3C7WR5DJ8HG558270), (3C7WR5DJXHG558271), 3C7WR5DJXHG558271 3C7WR5DJ3HG558273, 3C7WR5DJ5HG558274, 3C7WR5DJ7HG558275, 3C7WR5DJ4HG561148 and 3C7WR5DJ6HG561149.

17/10/2019

Recovering more than OMR 5,000 for consumers in Barka
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The Consumer Protection Department in Barka has been able to make settlements for a number of consumers and recover money amounting to OMR 5,450, as part of its efforts to resolve complaints and reports received from consumers in a friendly manner.

17/10/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman