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In cooperation with Saud Bahwan Automotive Group, the Public Authority for Consumer Protection recalls 2014-2016 Toyota forklifts
 In cooperation with Saud Bahwan Automotive Group, the Public Authority for Consumer Protection recalls 2014-2016 Toy...
The Public Authority for Consumer Protection in collaboration with Saud Bahwan Automotive Group has launched a recall campaign for 25 Toyota forklift trucks (2014-2016 models). The recall is for forklift trucks (8FD45, 50 models) with V and FV masts and with chassis numbers from 10011 to 11230, manufactured from 21/4/2014 to 29/01/2016, as well as trucks with FSV masts and with chassis numbers from 0015 to 11517, manufactured from 4/6/2014 to 31/3/2016.
07/06/2017

“Consumer Protection” Staff at Rustaq Donate Blood
 “Consumer Protection” Staff at Rustaq Donate Blood
A group of staff of the Department of Consumer Protection at Al-Rustaq recently donated blood as part of the campaigns conducted by the Blood Bank at Al-Rustaq Hospital.  The donation comes due to their belief in the importance of interacting with such campaigns that aim to collect large amounts of blood which help those in need whether injured or sick and save the emergency cases that require urgent transferring of large amounts of blood especially in cases of traffic accidents and urgent operations.
31/05/2017

“Consumer Protection” at Sur Retrieves Amounts for Consumers Through Amicable Settlement
“Consumer Protection” at Sur Retrieves Amounts for Consumers Through Amicable Settlement
In light of the Department of Consumer Protection’s efforts to resolve consumer’s complaints through amicable settlements, the department recently conducted a number of settlements at Al-Sharqiya South Governorate between consumers and Labour Provision offices.
31/05/2017

By amicable settlement Recovering more than OMR 7,000 for a consumer in Rustaq
By amicable settlement Recovering more than OMR 7,000 for a consumer in Rustaq
Consumer Protection, Rustaq, recently concluded amicable settlement between a consumer and car dealer, within its efforts to amicably settle the complaints and reports received from the consumers.
30/05/2017

Current and intermediate document management Workshop in Ibri
 Current and intermediate document management Workshop in Ibri
Consumer Protection, Al Dhahira, in cooperation with the College of Applied Sciences, Ibri, recently organized a workshop on the management of current and intermediate documents, for the employees to gain the knowledge and experience that will assist them to perform their duties at the highest level of quality.
30/05/2017

In order to qualify them to deal with people with hearing disabilities "Consumer Protection" in North Al Sharqiya teaches its employees sign language
 In order to qualify them to deal with people with hearing disabilities "Consumer Protection" in North Al Sharqiya te...
"Consumer Protection" in North Al Sharqiya, in cooperation with the Directorate General of Education in the governorate, recently organized workshop for its employees around sign language to qualify them in sign language, and how to communicate with who use it, so that they can deal with them in the case of any complaint from them, based on its keenness to improve the skills of its employees and to facilitate dealing with various groups of society, especially those with special needs.
30/05/2017

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman