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Indictment, imprisonments, fines and 3 penal orders for violators in Barka
Indictment, imprisonments, fines and 3 penal orders for violators in Barka

As part of the efforts exerted by the Public Authority for Consumer Protection (PACI), represented by Barka Department at Al-Batinah South Governorate, the department has got recently four judgments indicting and posing fines amounting to (610) Omani Riyals, sentencing to imprisonment, closing the shop and obligating the accused to pay the expenses.

22/07/2013

Consumer Protection Department at Al-Batinah North refunds the value of a defected vehicle to a consumer
Consumer Protection Department at Al-Batinah North refunds the value of a defected vehicle to a consumer

The Consumer Protection Department at Al-Batinah North Governorate managed to hold an amicable settlement with a car agency by refunding the amount paid by the consumer against returning the purchased car to the agency once more due to the presence of clear manufacturing defects that appeared in such car after completing the selling operation. 

22/07/2013

Penal Orders convicting some violators at Sharqiyah South Governorate
Penal Orders convicting some violators at Sharqiyah South Governorate

The Public Prosecution in Sur issued recently four penal orders convicting and fining the accused who were referred by the Consumer Protection Department at Sharqiyah South Governorate with fines amounting to 350 Omani Riyals through the inspection campaigns performed by the department in the field of its competence.  

09/07/2013

Communication Skills Training Course concluded
Communication Skills Training Course concluded

Under the auspices of HE Dr. Said Bin Khamees Al Kaabi, Chairman of the Public Authority for Consumer Protection (PACP) a training course in communication skills for the Call Centre staff, at the premises of the PACP, has been successfully concluded.

 

11/06/2013

Bakery fined RO 3000
Bakery fined RO 3000

A primary court at the Wilayat of Nizwa has issued a sentence against a defendant who works for a bakery for violating the Law of Consumer Protection. The court sentenced the defendant a fine of RO 3000.


 

09/06/2013

Expired products seized in Al Batinah North
Expired products seized in Al Batinah North

The administration of the Public Authority for Consumer Protection (PACP) in the governorate of Al Batinah North has launched many inspection drives that resulted in seizing a big number of expired and nonconforming products and goods in a number of shops.


 

09/06/2013

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman