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RO 5000- fine for selling rotten meat
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A primary court at Salalah issued a judicial ruling against the person-in-charge at a well-known commercial shop; fining him RO 5000, which is the harshest punishment according to Article 21 of The Law of Consumer Protection.

13/05/2014

Violators denounced, fined for refusing replacing tires for consumer at Sohar
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A primary court at Sohar issued a judicial ruling against two Asian people working for a commercial establishment for selling a vehicle for a consumer who submitted a complaint to the Public Authority for Consumer Protection (PACP) at Al Batinah North saying that he found the vehicle malfunctioned. The two violators were denounced and fined RO 1000. 

13/05/2014

Meat price in Oman down compared to GCC, says PACP
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A report released by the Public Authority for Consumer Protection, represented by the Directorate General of Studies and Development, pointed out to a decrease in meat products price in Oman, in the first quarter of 2014, compared to GCC. 

11/05/2014

The PACP receives 6480 Complaints and reports during the first quarter 2014
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The Public Consumer Protection Authority (PACP) received 6480 complaints and reports during the first quarter of the current year for the period from 1 January till 31 March 2014.  
The PACP's quarterly report prepared by the Directorate General for Studies and Development stated that the complaints about foodstuff, vehicles and its associated services topped list of complaints and reports. 

08/05/2014

One of the biggest 5 achievements all over the world PACP honored by Consumers International
One of the biggest 5 achievements all over the world PACP honored by Consumers International
The Public Authority for Consumer Protection (PACP) was honored by Consumers International for the big achievements made in a short period of time, since inception. 
05/05/2014

Two lectures at Shinas and Sohar
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The Public Authority for Consumer Protection (PACP) at Al Batinah North Governorate organized, in collaboration with the Directorate General of Education at Al Batinah North, two lectures at Shinass and Sohar; in line with the efforts done by the PACP to wide-spread awareness and education on consumer rights and obligations.


04/05/2014

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman