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Replacement of a vehicle with a new one for a consumer in Ad Dakhiliyah ‍Governorate due to technical faults
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The Consumer Protection Department in the Dakhiliya Governorate has been able to replace a vehicle for one of the consumers with a new one, as part of the efforts of the Public Authority for Consumer Protection represented by its various directorates and departments to solve complaints and reports received by friendly means.

 
29/12/2019

Ruling against an office to recruit workers in Sohar for not committing to provide proper service
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The Sohar Primary Court recently issued a court ruling against an employer for a manpower recruitment office, which issued a conviction and a fine of 500 Omani riyals, and obliged him to return the civil recruitment amount of 1250 Omani riyals...

 
29/12/2019

"Consumer Protection" participates in the "Activities" in Rustaq within its social responsibility programs
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The Consumer Protection Department in the Al-Batinah South Governorate in Rustaq recently participated in the activities of the Usaid Bin Hudair School for Primary Education, with the aim of spreading awareness and sound consumer culture, and introducing students to their consumer rights and duties.

 
25/12/2019

A recall campaign for a number of Hyundai EX trucks due to a defect in the hot air control switch
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The Public Authority for Consumer Protection, in cooperation with the Omani Commercial Corporation, launched a recall campaign for (20) Hyundai trucks (EX-6,10 2015-2019 models), by the vin numbers from (KMFHA17C0HC015506) to (KMFHA17CXJC027121).

 
25/12/2019

A visit of students of Umm Salamah School to the Directorate of Consumer Protection in Sohar to introduce the goals and duties of the authority
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A group of students of Umm Salamah School for primary education organized a visit to the Public Directorate of Consumer Protection in the North Al Batinah Governorate recently, within the framework of the Friends of Consumer Protection plan and its concrete role in raising awareness for school students, with a view to identifying the goals and duties of the authority and the role it plays in preserving consumer rights and caring for their interests.

 
24/12/2019

A fine of (2000) OR against a commercial organization in the phenomenon for selling fake and unusable tires.
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The Primary  Court in Dhank Province recently issued a court ruling condemning one of the commercial establishments for trading a commodity before fulfilling the health and safety conditions, trading counterfeit goods and not notifying consumers who purchased the commodity about the defects in it as soon as it was discovered, and ruled a fine of (2000) Omani riyals with the confiscation of tires.

 
24/12/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman