Play Stop

Before the expiry of the warranty period Replacement of two vehicles for consumers at the PACP
Default news teaser image

The Complaints Department at the Public Authority for Consumer Protection in Muscat has managed to replace two vehicles for two consumers. This comes within the framework of the efforts exerted by the Authority in resolving complaints by amicable ways between the parties and finding appropriate solutions according to the procedures set forth in the Consumer Protection Law, regulating the relationship between consumers and suppliers and working to ensure that consumers have access to all their rights guaranteed under the law.


Within the framework of cooperation with the Authority Residential safety team confirms poor electrical appliances are the main cause of house fires
Default news teaser image

The safety team at the residential establishments has recently held a meeting at the Authority's General Bureau in the presence of members and team leader Lt. Col. Hareb bin Zahran Al Nabhani and representatives from the Authority, the Royal Oman Police, the Ministry of Commerce and Industry and the Ministry of Manpower. The meeting stressed the preparation of a special program for the team, in which...


Due to the looseness of the nuts installed the exhaust pipe Recall for Subaru (WRX) 2016-2018models
Default news teaser image

The Public Authority for Consumer Protection, in cooperation with Oman Gulf Projects Company, has launched a recall campaign for 17 Subaru (WRX) 2016-2018 models based on chassis numbers from (JF1VA11K6GG007583) to (JF1VA11L5JG013777). This recall is due to the looseness of (6) exhaust nuts to install the exhaust pipe on top of the cylinders, which can lead to leakage of exhaust emissions, which violates regulations and conventions related to emissions.


Training program on “Electronic Authentication Service in the Educational Portal and the Student’s Parent App” at the General Bureau of the Authority
Default news teaser image

The Public Authority for Consumer Protection, in cooperation with the Ministry of Education, represented by the Educational Portal Section at the Information Technology Department, has recently implemented its training program “Electronic Authentication Service in the Educational Portal and the Student’s Parent App”. The program targeted a number of employees of the Authority in all its divisions, in order to raise awareness of the services of the Sultanate of Oman Educational Portal, dissemination of technical awareness to users of digital services provided by the Ministry of Education in addition to the introduction of the electronic certification service in the educational portal and the student’s parent app.


By friendly settlement Recovering more than OMR 1,000 to a consumer in South Sharqiyah
Default news teaser image

The Department of Consumer Protection in South Sharqiyah Governorate has recently recovered OMR 1,135 for a consumer as part of its efforts to resolve complaints and communications received from consumers by friendly means.


For making and distributing chewing tobacco Two verdicts of imprisonment, expulsion from the country and confiscation of seizures in Ibra
Default news teaser image

The court of first instance in Al Qabil has issued two verdicts convicting two defendants for violating the Consumer Protection Law. They were sentenced to three months' imprisonment and fined OMR 2,000 each with the order to deport them from the country and confiscate seizures.


1 2 3 4 5 6 7  8 9 10...


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

Add to Twitter Add to Yahoo Bookmarks Add to Facebook Add to LinkedIn Add to Google Bookmarks

 Copyright © The Public Authority for Consumer Protection.
Sultanate of Oman