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Titled “Making Happiness” Lecture for “Consumer Protection” staff in Dhahirah
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The Department of Consumer Protection in Al-Dhahirah Governorate has recently organized a lecture for its employees entitled “Making Happiness”, with the aim of promoting social culture and positive human interaction in the family and community environment.

17/09/2019

For a technical defect in the airbag system Recall for more than 600 Toyota Rush 2018-2019 cars

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The Public Authority for Consumer Protection, in cooperation with Saud Bahwan Automotive Group, has launched a recall campaign for 640 Toyota Rush 2018-2019 models based on the chassis numbers from (MHKEF8CFXKK000703) to (MHKEF8BF0KK000372)...

17/09/2019

Awareness lecture at Mohammed bin Saleh Al-Montafiqi for Basic Education School in Khasab
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The Department of Consumer Protection in Khasab has recently organized an awareness lecture at Mohammed bin Saleh Al-Montafiqi School for Basic Education entitled “Consumer Rights and Duties” targeting the administrators and teachers and aimed at spreading the culture of consumer awareness among the segments of society.

16/09/2019

Due to a technical malfunction in the brake pedal Recall for more than 200 Nissan Murano (Z51) 2009-2015 cars
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The Public Authority for Consumer Protection, in cooperation with Suhail Bahwan Automotive Group, has launched a recall campaign for 203 Nissan Murano (Z51) 2009-2015 models based on chassis numbers from (JN8AZ1MYXDW000014) to (JN8AZ15Y8CW012546). This recall is because the press on the brake pedal is too long. Accordingly, the company will replace the main drum cover of the brake fluid and change the brake fluid in accordance with Nissan service procedures. The anti-lock braking system operator will also be replaced in the event of a blockage of the lockout brake system valves.

16/09/2019

For endangering the safety of consumers The seizure of a commercial establishment that sells vehicle spare parts as original at Seeb
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Through the field visits of the judicial officers, the Consumer Protection Department at Seeb was able to seize one of the commercial establishments that sells counterfeit parts as original after replacing the original piece inside the box with a counterfeit piece. This seizure comes in continuation of the efforts exerted by the Authority's employees in controlling anyone who violates the applicable laws and regulations in all cases that concern the consumer.

12/09/2019

During the first half of this year Recovering more than OMR 2,000 to consumers through a friendly settlement at Khasab
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The Department of Consumer Protection in Musandam Governorate, Khasab, represented by the Complaints Department, was able to recover an amount of OMR 2,446 during the first half of 2019, as part of its efforts to resolve complaints received from consumers through a friendly settlement.

11/09/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman