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During June 2019 Retrieving over OMR 158,000 for a number of consumers
During June 2019 Retrieving over OMR 158,000 for a number of consumers

As part of its efforts to resolve consumer complaints in a friendly manner, the Department of Consumer Protection at Seeb represented in the Complaints Department was able to retrieve OMR 15,810,000 for a number of consumers during June of this year.

 
04/07/2019

Due to an error in the process of assembling the frame with the wheel Consumer Protection launches a Lexus recall campaign
Due to an error in the process of assembling the frame with the wheel Consumer Protection launches a Lexus recall cam...

The Public Authority for Consumer Protection (PACP), in cooperation with the Saud Bahwan Group, launched a recall campaign for 217 Lexus vehicles (LS500 h, LS500) 2017-2018 models, based on the chassis numbers from JTHBYLFFXJ5003408 to JTHB41FF0J5000579.

 
02/07/2019

As part of the youth summer activities Consumer Protection in the North Batinah participates in the youth camp clubs for girls 2019
As part of the youth summer activities Consumer Protection in the North Batinah participates in the youth camp clubs ...

The General Directorate for Consumer Protection in North Batinah Governorate
02/07/2019

In cooperation with Suhail Bahwan Group Recall campaign for (645) Nissan Navara D40
 In cooperation with Suhail Bahwan Group Recall campaign for (645) Nissan Navara D40


The Public Authority for Consumer Protection (PACP), in cooperation with Suhail Bahwan Group, has launched a campaign to recall the number of (645) Nissan Navara (D40) 2013-2018models, depending on the chassis numbers from (F6602431) to (G6631833).

 
02/07/2019

“Consumer Service” Lecture at Umm Al Ghwarif Camp in Dhofar
“Consumer Service” Lecture at Umm Al Ghwarif Camp in Dhofar


The Department of Consumer Protection in Dhofar Governorate, in coordination with the Royal Army of Oman (11th Infantry Brigade), has recently held a lecture on the role of consumer protection in consumer service.

 
01/07/2019

To improve the working environment and performance “Consumer Protection” at Suhar launches “Lean” approach
To improve the working environment and performance “Consumer Protection”  at Suhar launches “Lean” approach


The General Directorate for Consumer Protection in North Batinah Governorate
01/07/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman