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About 14,000 visitors to the "Consumer Protection" counterfeit exhibit, including official delegations, officials and students
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The counterfeit goods exhibition at the Public Authority of the Public Authority for Consumer Protection received during the past year 2019AD the number of 13627 visitors, an increase of (16%) over the year 2018 AD, where visits varied between visits to individuals, governmental and private institutions and bodies, in addition to students of public and private schools, summer centers, and a number of Official delegations

 
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01/09/2020



More than one million Omani riyals of refunds for the benefit of consumers in Al-Sib
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The Department of Consumer Protection at Al-Sib managed to retrieve RO 1087,423,168 for a number of consumers during the years 2018 and 2019, according to the department's statistical indicators report, as part of efforts to solve complaints submitted by consumers

 
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01/09/2020



Recall campaign for a number of Ford Fusion and Ford MKZ cars, for the possibility of corrosion and breakage with one of the screws fixed to the steering wheel motor.
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The Public Authority for Consumer Protection, in cooperation with the Saud Bahwan Automotive Group, launched a recall campaign for (39) Ford Fusion and Ford MKZ (MKZ) 2013-2016 2017 models, where 36 Ford Fusion cars were called based on the vin numbers from (3FA6P0H77GR128372) to ( 3FA6P0G79GR128343) and (3FA6P0H75FR308450) to (3FA6P0H71FR308445), and three Ford MK Z cars were called based on the vin numbers from (3LN6L2JKXGR607414) to (3LN6L2GK7GR607412)

 
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01/09/2020



Summoning campaign for a number of Toyota forklifts for the possibility of a fuel or hydraulic oil leak
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The Public Authority for Consumer Protection, in cooperation with the Saud Bahwan Automotive Group, launched a recall campaign for (40) Toyota forklifts of the type (8FG / D35-80N) models 2014-2017, which were produced during the period from 11/8/2014 to 6/28 \ 2017, depending on the chassis numbers from (10125) to(12463). 

 
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01/08/2020



Return a vehicle to a consumer in Sohar due to technical defects
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The Directorate General of Consumer Protection in the North Al Batinah Governorate recently managed to reach an amicable settlement between one of the suppliers and a consumer represented in recovering a vehicle and replacing it with another new vehicle due to technical defects.

 
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01/07/2020



Seized more than 11 thousand non-smoking chewed tobacco in Barka
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The Consumer Protection Department in Barka, in cooperation with the Public Prosecution and Barka Police Station, managed to seize 11225 non-smoking chewed tobacco.

The incident is summarized after the intensification of oversight by judicial seizure officers on the places where migrant workers congregate and are suspected of circulating, making, and distributing non-smoked chewed tobacco. Sites and arresting violators and controlling the quantities of non-smoked chewed tobacco...

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01/07/2020



Judicial rulings against violators of the Consumer Protection Law in Northern Al Batinah and financial fines of more than 900 OMR
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The Appellate Court and the Primary courts in the states of Al-Suwaiq and Sohar recently issued court rulings against a number of commercial establishments for violating the Consumer Protection Law promulgated by Royal Decree No. 66/2014 ruling convictions and financial fines amounting to 3654 Omani riyals. The facts of the first ruling are summarized in the Public Directorate of Consumer Protection in North Al Batinah Governorate receiving a complaint from one of the consumers stating that he had agreed with a commercial institution in the state of Al-Suwaiq to build a house, so he paid it an amount of (1550) Omani riyals, but it did not do any work for more than three Months and he agreed with it to cancel the contract with a refund, but the institution did not commit to that either.

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01/06/2020



"Consumer Protection" in Al-Dhahirah Governorate participates in the national campaign for family safety
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The Consumer Protection Department in Al-Dhahirah Governorate recently participated in the activities of the National Campaign for Family Safety organized by the Public Authority for Civil Defense and Ambulance in conjunction with the International Day of Civil Defense which carried the slogan (Together for Family Safety), within the framework of building bridges of cooperation with various institutions in the Sultanate to achieve everything that would Serves the community.

 
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01/06/2020



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman