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Against violators of the Consumer Protection Act Fines, expulsion from the country and permanent closure of a shop in North Batinah
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The Court of First Instance in Saham has recently issued a court ruling against two defendants for violating the Consumer Protection Act of Royal Decree No. (66/2014), which convicted and imposed fines totalling OMR 400 and obliged them to pay the plaintiff OMR 1,066,800 to the plaintiff.

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09/04/2019



Recall for Maserati cars
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The Public Authority for Consumer Protection in collaboration with Al Fardan International Automobile Company has launched a recall campaign for 27 Maserati Levante, Ghibli, Maserati GranTurismo and GranCabrio models from 2016 to 2020.

 
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09/04/2019



In the first half of this year PACP Visitors’ Counterfeit Goods Index increases by 33%
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The Department of Economic Data and Information of the Public Authority for Consumer Protection (PACP) reported a 33.3% increase in the visitors' counterfeit goods index at the Public Authority's Office during the first half of 2019 compared to the same period last year.

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09/03/2019



During the first half of 2019 High case index and exceptional achievement in the recovery of consumer rights
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The analytical report of the statistical indicators for the first half of 2019 prepared by the Department of Data and Economic Information of the Public Authority for Consumer Protection showed a 68.8% increase in the case index compared to the same period in 2018.

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09/02/2019



In cooperation with Arabian Car Marketing Company Recall for 1915 Ford Explorer vehicles
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The Public Authority for Consumer Protection in cooperation with Arabian Car Marketing Company has launched a recall campaign for the number of 1915 Ford Explorer 2011/2017 cars.

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09/02/2019



Parent companies confirmed that the goods were not genuine Visited by more than 68.60,000 consumers Consumer Protection seizes a website that sells counterfeit products which do not conform to specifications
Parent companies confirmed that the goods were not genuine Visited by more than 68.60,000 consumers Consumer Protecti...

The Public Authority for Consumer Protection represented by the Department of Combating Commercial Fraud has been able to seize electronic and electrical counterfeiting devices that do not conform to the standard specifications, bearing known international brands and are sold through an electronic market at competitive prices.

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08/29/2019



For non-compliance and procrastination Three court rulings against a labour recruitment office in Al Dakhilyah
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The Court of First Instance in Bahla has issued three judicial rulings against a labor recruitment office for violating the Consumer Protection Act issued by Royal Decree No. (66/2014) which convicted the defendant, imprisoned and carried legal expenses.

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08/27/2019



Led by the labour services sector 12% increase in the rate of “consumer protection” complaints until mid-2019
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The statistical indicators report of the Public Authority for Consumer Protection revealed a 12% increase in the rate of complaints registered by the Authority until the first half of 2019 compared to the same period last year 2018. The rise is attributed to several reasons, the most important of which is the steady growth in the volume of diversified business activities, and the efforts made by the Authority in promoting consumer awareness of its rights and duties, which resulted in its concern for its rights.

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08/27/2019



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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman