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For not delivering the required goods “Consumer Protection” in Sur retrieves OMR 1500 riyals for a consumer
 For not delivering the required goods “Consumer Protection” in Sur retrieves OMR 1500 riyals for a consumer

The Consumer Protection Department in Sur reached a settlement in favor of a consumer, recovering OMR 1,500,  as part of the efforts of the Public Authority for Consumer Protection to resolve complaints received by consumers in a friendly manner.
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05/21/2018



“Consumer Protection” at Al-Seeb participates in “Healthy Shopping”
“Consumer Protection” at Al-Seeb participates in “Healthy Shopping”

The Consumer Protection Department of Al-Seeb has recently participated in the "Health Shopping" event organized by the Health Center in Mawalih, with the aim of raising consumer awareness of women and their role in enlightening family members and their neighborhood about priorities and financial planning.

 
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05/20/2018



A court ruling against a car agency fined RO 8,000 in Suhar
A court ruling against a car agency fined RO 8,000 in Suhar
The Court of First Instance in Suhar has recently issued a judgment against one of the vehicle dealerships for violating the Consumer Protection Act by failing to reclaim, replace or repair the defective product for the consumer.

 
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05/20/2018



Legal and Technical Basics and Skills in Investigations in Suhar
Legal and Technical Basics and Skills in Investigations in Suhar

The Directorate General of Consumer Protection in North Batinah Governorate, in collaboration with the Public Prosecution, recently organized a lecture entitled "Legal and Technical Assets and Skills in Investigations and Settlement of Disputes in Complaints using Judicial Methods".

 
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05/13/2018



In (Knowledge of my rights is a protection for me) project: Conclusion of Consumer Protection competition in Al-Sharqiyah South Governorate
In (Knowledge of my rights is a protection for me) project: Conclusion of Consumer Protection competition in Al-Sharq...

The Consumer Protection Department in Al-Sharqiyah South Governorate, in cooperation with the Directorate General of Education in the Governorate, concluded the evaluation of the schools that participated in the Consumer Protection competition in (Knowledge of my rights is a protection for me) project for the school year 2017/2018.

 
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05/07/2018



Al-Seeb: Recovery of more than OMR 27,000 for consumers in April 2018
Al-Seeb: Recovery of more than OMR 27,000 for consumers in April 2018
The Consumer Protection Department in Al-Seeb as represented by the complaints division was able to recover OMR 27,818 for a number of consumers in April 2018, in exerted efforts to amicably  solve the complaints lodged by the consumers.                                                    

 
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05/07/2018



In cooperation with the Ministry of Education: learning difficulties lecture in Consumer Protection
In cooperation with the Ministry of Education: learning difficulties lecture in Consumer Protection
PACP organized a lecture entitled (Let’s be with them) in PACPHQ, in cooperation with the Ministry of Education as represented by the special programs department
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05/07/2018



For violating the Consumer Protection Law: four verdicts against commercial institutions in Al-Dakhiliyah
For violating the Consumer Protection Law: four verdicts against commercial institutions in Al-Dakhiliyah
The Primary Court and the Court of Appeal in wilayats of Nizwa and Izki have recently pronounced four verdicts against commercial establishments, for violating the Consumer Protection Law as promulgated by Royal Decree No. 66/2014. The verdicts penalized the violators in jail time and fines.      
nd services.

 
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05/06/2018



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman