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During the first half of this year 2019 “Consumer Protection” seizes approximately 26,000 inapplicable commodities in different governorates of the Sultanate
 During the first half of this year 2019 “Consumer Protection” seizes approximately 26,000 inapplicable commodities i...

The Public Authority for Consumer Protection has managed to seize 25,994 inapplicable commodities in the Sultanate of Oman during the first half of 2019
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07/22/2019



Due to a technical failure that causes the transmission to be disengaged Recalling more than 800 Porsche Cayenne and Panamera cars
Due to a technical failure that causes the transmission to be disengaged Recalling more than 800 Porsche Cayenne and ...

The Public Authority for Consumer Protection (PACP), in cooperation with SATA, has launched a recall campaign for 818 Porsche vehicles as 599 Porsche Cayenne 2003-2010 models manufactured from 2002 to 2010 were recalled,
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07/22/2019



Due to frequent complaints and the owner's failure to take responsibility Closure of a labor recruitment office in North Batinah
Due to frequent complaints and the owner's failure to take responsibility Closure of a labor recruitment office in No...


The Directorate General for Consumer Protection in North Batinah has recently closed a labor recruitment temporarily for and made friendly settlements for more than 20 complaints.

 
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07/21/2019



In cooperation with Saud Bahwan Automotive Group Recalling 150 Ford Ranger cars
In cooperation with Saud Bahwan Automotive Group Recalling 150 Ford Ranger cars

The Public Authority for Consumer Protection (PACP), in cooperation with the Saud Bahwan Automotive Group, has launched a recall campaign for 159 Ford Ranger 2013-2019 cars
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07/21/2019



Within social responsibility programs “Consumer Protection” in Rustaq trains a number of university and college students
Within social responsibility programs “Consumer Protection” in Rustaq trains a number of university and college students


As part of the efforts of the Public Authority for Consumer Protection to create a community partnership between all governmental and private institutions to enhance the work between them and improve the skills of their staff, the Department of Consumer Protection in the Governorate of South Batinah in Rustaq has recently trained more than 40 students from the universities and colleges in the Sultanate.

 
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07/18/2019



For failure to provide service during the agreed period Refund of money to a consumer in Dhofar
For failure to provide service during the agreed period Refund of money to a consumer in Dhofar


The Court of First Instance in Salalah has recently issued a court ruling condemning a defendant working in a furniture company with the misdemeanor of not providing the item to the consumer on time, in contravention of the Consumer Protection Law issued by Royal Decree No. (66/2014).

 
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07/18/2019



For non-commitment to provide the service to the consumer properly Judgment of conviction and imprisonment and fines at Dhahirah
For non-commitment to provide the service to the consumer properly Judgment of conviction and imprisonment and fines ...


The Court of First Instance in the Wilayat of Ibri has recently issued a judgment against a defendant for violating the Consumer Protection Law, convicted him of unfairness of serving the consumer properly and sentenced him to three months' imprisonment and a fine of OMR (500).
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07/17/2019



"Consumer Protection" participates in the "Responsible Citizen" summer program in North Sharqiyah
"Consumer Protection" participates in the "Responsible Citizen" summer program in North Sharqiyah


The Department of Consumer Protection in North Sharqiyah has participated in the activities of the summer program "Responsible Citizen Summer" for the students of Abu Al-Aas bin Al-Rabee School for Basic Education (12-5), based on the Department's keenness on educating consumers and promoting their healthy consumer culture.

 
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07/17/2019



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman