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Al-Dhahirah: Consumer Protection continues its awareness program to promote safe consumer culture
Al-Dhahirah: Consumer Protection continues its awareness program to promote safe consumer culture
The Consumer Protection Department in Al-Dhahirah Governorate has recently participated in several awareness events in cooperation with a number of community and government institutions, in its awareness program to promote safe consumer culture in the various segments of the community.
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09/10/2017



During the first half of 2017: nearly five thousand Omani Rials recovered based on reports submitted by consumers in Muscat
During the first half of 2017: nearly five thousand Omani Rials recovered based on reports submitted by consumers in ...
 PACP’s Anti Commercial Fraud Department received 79 reports during the first half of 2017 and was able to recover an estimate amount of OMR 4,817.5 in light of these submitted reports in PACP’s efforts in protecting the consumers rights.
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09/10/2017



In cooperation with Zawawi Trading Co.: PACP launches a recall campaign for Mercedes-Benz SLK and SLC cars    
 In cooperation with Zawawi Trading Co.:  PACP launches a recall campaign for Mercedes-Benz SLK and SLC cars     
PACP, in cooperation with Zawawi Trading Co., started a recall campaign for 15 Mercedes-Benz cars models SLK and SLC 2016 - 2018. The campaign starts 10 September 2017. 8 SLK200s were recalled based on VINs  WDD1724341F114921 - WDD1724341F130083, 5 SLK300s will be recalled based on VINs WDD1724381F115659 - WDD1724381F137392, in addition to 2 SLC43s with VINs WDD1724661F126581 and WDD1724661F129434 will be recalled as well.
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09/10/2017



Al Batinah North: training program titled “Statistical Skills in Reports Preparation”
 Al Batinah North: training program titled “Statistical Skills in Reports Preparation”
The Directorate General of Consumer Protection in Al-Batinah North Governorate executed a training program at Sohar University regarding statistical skills in the preparation of administrative reports and performance appraisal. The program lasted for 3 consecutive days and targeted 37 employees. 
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09/05/2017



PACP recalls more than 300 Renault cars in cooperation with Suhail Bahwan Automobiles
PACP recalls more than 300 Renault cars in cooperation with Suhail Bahwan Automobiles
PACP started a recall campaign in cooperation with Suhail Bahwan Automobiles of 375 Renault cars of which 341 Renault Symbol X52 2015 and 2016 based on VINs from FT517755 to HT509885. The reason of the recall is that some of the cars require a check and replacement of 12 Volt battery if necessary to prevent the engine from turning off during the starting of the car, the dealer will check the cars and replace the batteries of the effected cars if needed.
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09/05/2017



Sur: replacing a vehicle with a brand new one for a consumer through amicable settlement
Sur: replacing a vehicle with a brand new one for a consumer through amicable settlement
The Consumer Protection Department in Sur has recently been able to replace a car with a brand new one in the amount of OMR 13,000 for a consumer as a part of an amicable settlement with a provider. This comes as a part PACP’s efforts to solve the complaints and reports by the consumers amicably.
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08/29/2017



Khasab: awareness lecture titled (Professional Loyalty)
Khasab: awareness lecture titled (Professional Loyalty)
The Consumer Protection Department in Khasab has recently organized an awareness lecture titled (Professional Loyalty) targeting the department employees, to nurture the work spirit and to create a motivating work environment for the employees
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08/29/2017



al kamil Wal Wafi: Presentation about food health and safety
al kamil Wal Wafi: Presentation about food health and safety
The Consumer Protection Department in Sur has recently participated
in an awareness symposium (Your food is a trust) which was organized
by Al Kamil Wal Wafi Municipality under the auspices of Sheikh
Haitham Hamoud Said Al-Shihi, the Deputy Wali of Al Kamil Wal Wafi,
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08/28/2017



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman