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For non-compliance and procrastination Three court rulings against a labour recruitment office in Al Dakhilyah
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The Court of First Instance in Bahla has issued three judicial rulings against a labor recruitment office for violating the Consumer Protection Act issued by Royal Decree No. (66/2014) which convicted the defendant, imprisoned and carried legal expenses.

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08/27/2019



Led by the labour services sector 12% increase in the rate of “consumer protection” complaints until mid-2019
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The statistical indicators report of the Public Authority for Consumer Protection revealed a 12% increase in the rate of complaints registered by the Authority until the first half of 2019 compared to the same period last year 2018. The rise is attributed to several reasons, the most important of which is the steady growth in the volume of diversified business activities, and the efforts made by the Authority in promoting consumer awareness of its rights and duties, which resulted in its concern for its rights.

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08/27/2019



Coinciding with Professional Week Program Consumer Protection in Sur: Awareness Lectures on “Consumer Rights and Duties”
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The Department of Consumer Protection in South Sharqiyah has recently organized awareness lectures entitled “Consumer Rights and Duties” for the administrative and teaching authority of a number of schools in the governorate in conjunction with the professional week program organized by the Ministry of Education.

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08/26/2019



For trading adulterated frames Judgment of conviction, financial fines and destruction of seizures in Ibra
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The Court of First Instance in Ibra has recently issued a judgment against four defendants for violating Article (7) of the Consumer Protection Law issued by Royal Decree No. 66/2014. The court issued a judgment of conviction and a fine of OMR 2,000 in addition to destroying the seizures.

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08/26/2019



Thanks to intensive monitoring and increased awareness of suppliers 34% decrease in violations recorded by Consumer Protection during the first half of 2019
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The Public Authority for Consumer Protection's statistical indicators report showed a decrease in the number of registered violations by 34% during the first half of 2019, compared to the same period last year 2018, due to raising the level of awareness of suppliers about the legislation and decisions and their commitment to the full performance of consumer rights. This is a result of the awareness and control efforts made by the Authority, and their keenness to avoid repeated violations.

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08/25/2019



More than OMR 360,000 recovered in Muscat
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The Complaints Department at the General Authority for Consumer Protection in Muscat has managed to retrieve more than (360) OMR for the benefit of a number of consumers, according to the Statistical Indicators Report for the period from January to the end of July of this year. The Authority shall endeavor to settle complaints by amicable means between the parties and find appropriate solutions according to the procedures stipulated in the Consumer Protection Law.

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08/21/2019



In cooperation with Towell Automotive Center A recall campaign for (Mazda BT-50) cars
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The Public Authority for Consumer Protection (PACP), in cooperation with Towell Automotive Center, has launched a recall campaign for 39 Mazda BT-50 2016/2018 models.

A total of 30 Mazda (BT50) 2016/18 vehicles have been recalled based on chassis numbers from (MM7UR4DA7GW601225) to (MM7UR4DA6JW855127)...

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08/21/2019



Due to increased awareness among suppliers Complaints decline during the first half of 2019
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The analytical report of the statistical indicators for the first half of 2019 showed that the Department of Economic Data and Information showed a decrease in the index of reports, violations and seized goods compared to the same period of 2018.

 
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08/20/2019



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman