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‏Al-Rustaq: verdicts against the owner of a commercial establishment


‏The Primary Court in Al-Rustaq has recently issued three verdicts against an owner of a commercial establishment for violating the Consumer Protection Law included conviction, jail and fines.


The Consumer Protection Department in Al-Rustaq received complaints from a number of consumers against an establishment in the wilayat, where the complainants reported that the establishment did not commit to provide the agreed services to decorate and paint the exterior and interior of the house of one of the complainants as agreed. The institution did not adhere to the prescribed duration of work to paint the house of the second complainant, while the third complaint indicated that the establishment did not install ceramic, interlock and thermal insulation in the desired form as defects appeared in the installation.
‏ Accordingly, the Department has taken all necessary actions regarding these complaints, thus transferring the complaints to the Public Prosecution, which in turn referred them to the Primary Court in Al-Rustaq which pronounced three verdicts, the first was a conviction for the violation of the Consumer Protection Law for not performing a services in the optimal manner, the defendant was sentenced to one month in jail and a fine of OMR 100 and a refund of OMR 1,000 to the consumer in addition to the payment of the fees.
‏ While the second verdict convicted the defendant of the violation of the Consumer Protection Law because the provider did not commit to provide the service to the plaintiff in a manner that is consistent with its nature as well as guaranteeing the service, the verdict included a fine of OMR 200, with the obligation to pay the fees for public lawsuit. The third verdict included one month of jail time suspended and a fine of OMR 100, payment of the fees for the public lawsuit, proof of reconciliation between the defendant and the accused with the power of an executive bond.



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman