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A prison sentence and the closure of an institution with financial fines in Sohar for failing to comply with what is agreed with the consumer


The Primary Court in the Wilayat of Saham recently issued a court ruling against a defendant for violating the Consumer Protection Law promulgated by Royal Decree No. 66/2014, which sentenced conviction, imprisonment, and a fine.



The facts of the case are summarized in the Consumer Protection Directorate in the North Al Batinah Governorate receiving a complaint from one of the consumers stating that he had agreed with one of the accused to supply an interlock stone to his home but that he had not provided it during the agreed period, nor had he committed to provide an invoice to the consumer with basic data in the Arabic language. This prompted him to submit his complaint to the Directorate, which took the necessary measures regarding the complaint. After research and investigation, it became clear that the accused is working outside the scope of the sponsor, as he dealt with the complainant in the institution of the second accused, while he is not his sponsor. After the file of the case was completed, she was referred to the Sohar Public Prosecution, who initiated the investigation, and then referred it to the competent court, which ruled that the defendant was convicted of a misdemeanor in violation of the Consumer Protection Law, because he was not committed to providing the service to the consumer properly, and sentenced him to two months in prison, and convicted of the misdemeanor An invoice in the Arabic language and imposing a fine of 300 Rial Omani, and convicting him of his misdemeanor working outside the scope of the sponsor and a misdemeanor working in a non-licensed profession and punishing him with one month imprisonment and a fine of 400 Rial Omani, with the judiciary deporting him from the country forever. The second defendant was also convicted of the breach of duties to be imposed on him, and he was punished with a financial fine of 500 riyals, and he was convicted of a wing of operating a non-Omani worker who was not authorized to operate it with a fine of 1500 riyals with the workshop temporarily closed for three months, and the penalties imposed against them and the most severe ones being implemented .

The Public Authority for Consumer Protection calls on all traders and suppliers to adhere to the provisions of the Consumer Protection Law and its executive regulations and to commit to transparency and credibility with consumers in order to avoid legal question.



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman