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After successive complaints against it Close an office of bringing manpower in Al Seeb

07/11/2019

The Department of Consumer Protection in Seeb has recently close an office of bringing manpower under a temporary judicial decision, due to repeated complaints against it for its failure to provide services to consumers as agreed between them.

 

Concerning the facts of the case, The Department received a  lot of complaints against the office, where consumers reported that they had contracted the office to bring manpower within an agreed period of time and with specific specifications and conditions, but it violated the contracts agreed with consumers, which is contrary to Article 23 of the Consumer Protection Law, that states (Provider is obliged to provide the service to the consumer properly and in accordance with its nature, as well as to ensure the provision of the service within a period of time commensurate with its nature, and in the case of the failure, the provider is obliged to pay back the value of the service or to perform it again properly, As defined by the Regulation). Accordingly, the administration has taken all the procedures in place in such cases, and for the failure of the office to response to the administration and for the continuing of the complaints against it because of its lack of transparency and credibility with consumers, the Public Prosecutor was addressed to close the facility, which in turn issued a judicial decision to temporarily close the office and suspend the activity pending the adjudication of the proceedings against it.

 

The Public Authority for Consumer Protection calls on labor recruitment offices to abide with consumer protection laws and regulations and emphasizes that it will not hesitate to take the necessary steps to safeguard consumer rights and preserve their money.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman