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Al-Rustaq:Nearly OMR 27,000 recovered for consumers during the third quarter of 2017

22/10/2017

The statistical report from the Consumer Protection Department in Al-Rustaq indicated that the department was able to recover nearly n OMR 26,818 for consumers, during the third quarter of 2017 as a part of the department efforts to solve the complaints, and restore the rights of the consumers as guaranteed by the Consumer Protection Law.  

 

The recovered amounts were from various  sectors, the first was cars and car services sector with OMR 23,400, electric and electronic devises with a total of OMR 1,904 recovered, furniture and carpet shops OMR 535, while OMR  450 were recovered from the manpower recruitment sector, and OMR 200 from kitchens sector, OMR 152 recovered from car maintenance workshops as well as OMR  100 recovered from phones and phone services sector  in addition to other amounts from spare parts, barbershops, beauty parlor and services sectors.
These efforts are exerted to protect the consumers rights and to restore them by any means, whether by solving the complaints amicably or by referring them to the judiciary.

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman