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Consumer Protection Participates in Lean and Kaizen Sustainable Management Program


The Consumer Protection Departments of Dhofar and Al Mazyouna have recently participated in the training program organized by the Institute of Administrative Development and Training entitled (Lean and Kaizen Sustainable Management: Road to Sigma 6) for three days at Dhofar Chamber of Commerce and Industry. It aimed at continuous development of staff and acquire knowledge and skills in accordance with the standards of sustainable management in Lean and Kaizen to achieve institutional development and excellence to serve consumers.


Said Ahmed Mostafa, Director of the Institute of Administrative Development and Training, addressed a number of key themes such as Total Quality Management, Kaizen and Lean. He also pointed out that the importance of skills development to reach the level of six Sigma in bodies and institutions that rely on an easy and creative strategy can reduce waste in energy, time and cost and resources to achieve the lowest percentage of errors and deviations in the work environment. This is achieved through two methods, Kaizen and Lean, to simplify and accelerate the process of procedures and services using the resources available at work to reduce the consumption of resources and maintain practical Continuous improvement.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman