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Consumer Protection in Al-Dakhliya meets with the commercial centers employees in order to spread the legal culture among the members of the community


A team from the Consumer Protection Department in Nizwa has recently organized visits to more than (30) commercial centers in the wilayats in Al-Dakhliya Governorate in order to introduce the Executive Bylaws of Consumer Protection Law as promulgated by decision no.


77/2017 to the workers and the employees in these centers. The team consisted of a number of employees from media, legal affairs and market organizing and monitoring departments.
The Executive Bylaws of Consumer Protection Law and its articles were introduced during the visit along with types of violations, and the stipulated penalties especially with regard to dealing with counterfeit, corrupt and adulterated goods as well as goods that are unauthorized for dealing. The rights of the consumer were introduced as stipulated by the Consumer Protection Law no.66/2014 and the obligation of the providers. Providers and service providers were notified to avoid including unfair conditions against the consumer in the invoices, especially relating to goods and services needed by the consumer, and also to avoid including a return period shorter than what the law has stipulated which is (15) days from the date of delivery, confirming that the articles in the bylaws included administrative fines imposed by the law enforcement officers in accordance with the type of the violation.
These meetings with the traders come within the framework of PACP care in terms of raising awareness and spreading the legal culture among the members of the community.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman