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“Consumer protection” in Sur retrieves around OMR 1,000 for a consumer


The Department of Consumer Protection in South Sharqia has recently been able to hold a friendly settlement between a consumer and a labor recruitment office, in light of the efforts of the Department to resolve complaints and reports received by consumers in a friendly manner.



The details of the case began when the department received a complaint from a consumer stating that he contracted a labor recruitment office. However, the owner of the office did not commit to providing the service in accordance with the terms and conditions documented in the contract between him and the consumer. The office brought a domestic worker failed to perform its task and was returned to the office. However, the office did not replace her and did not comply with the service guarantee. On the basis of the complaint, the department took the necessary measures and concluded a friendly settlement between the parties in which OMR 1,050 was returned to the consumer.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman