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During 2017: approx. 100 inspection visits and 34,000 customer visited Customer Service Centers in PACP


The statistical-technical indexes report issued by the Economic Data and Information Department in PACPHQ, indicated that 99,767 establishments and commercial venues were visited, and 34,013 customers were received in the customer service centers and 4,754 summonses issued from January - December 2017.


Mr. Ahmed Said Al-Araimi, head of Economic Data and Information Department in charge, stated “These statistics prove the PACP employees roles in different departments, divisions, and directorates, in order to accomplish PACP objectives, and confirmed the continuous diligence by the employees to monitor the consumer markets to create a safe-use environment without manipulation and fraud, and without anything that might undermine the consumers rights in the Consumer Protection Law as promulgated by Royal Decree No.66/2014 and its executive by laws.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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 Copyright © The Public Authority for Consumer Protection.
Sultanate of Oman