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During April 2017 Consumer Protection Sur recovers more than OMR 51,000

21/05/2017

In April 2017 Consumer Protection Sur managed to recover OMR 51,929 for a number of consumers, through its efforts to settle the consumer complaints.

 

According to the report, the complaints varied in nature, with consumer right violations, delayed service, service inconsistent with the agreement, failure to fulfill guarantees and sale of defected goods, mainly in the car and service sector with total recovery of OMR 49,176, followed by manpower supply with OMR 1,000, OMR 766 in electrical and electronics sector and OMR 453.300 in various other services. Amount recovered from car workshops totaled OMR 190, OMR 184 from the phone and service sector, OMR 80 from the tires sector and OMR 55 recovered from the spare parts sector, and OMR 25 from car accessories sector.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman