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During July 2019 Recovering more than OMR 61,100 for a number of consumers in Seeb


The Department of Consumer Protection in Seeb represented by the Complaints Department was able to retrieve OMR 61,375.8 for the benefit of a number of consumers during the month of July of this year 2019, as part of its efforts to resolve complaints filed by consumers by friendly means.



The refunds were distributed among a number of sectors, where the manpower services sector came first with total recoveries amounting to OMR 35,575, followed by furniture and furnishings sector at about OMR 10,799, followed by the contracting and building materials sector with total recoveries amounting to OMR 6,269. In the electrical and electronic equipment sector, OMR 1,852 was recovered, while an amount of  1,684 was recovered in the sector of aluminum, blacksmith and carpentry workshops. In the other services sector, OMR 1,360 was recovered, followed by vehicle repair workshops at OMR 1,265. In the clothing and textiles and services sector, an amount of OMR 1,253.8 was recovered. In the telephone parts and services sector, OMR 528 was recovered while in the spare parts sector, OMR 500 was recovered. A total of OMR 210 was recovered in the tires sector. The barber and beauty salons and their services sector came at the bottom of the list with refunds amounting to OMR 80.

Ziad Al Wahaibi, Director of the Department, said that the Department would spare no effort in preserving the rights of consumers and resolving the complaints received by the various means available in accordance with the legal procedures in this regard.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman