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During June 2019 Retrieving over OMR 158,000 for a number of consumers


As part of its efforts to resolve consumer complaints in a friendly manner, the Department of Consumer Protection at Seeb represented in the Complaints Department was able to retrieve OMR 15,810,000 for a number of consumers during June of this year.



The statistics indicated that the recovered amounts were distributed to a number of sectors, the foremost of which was construction and construction materials sector with a total amount of RO 120 thousand. It was followed by the labor services sector by (OMR 20,625), then the electrical appliances and electronics sector amounted to (OMR 9,627). The aluminum workshops and the blacksmithing and carpentry sector with a total of (OMR 2.700) came next, followed by (OMR 1,559) in the furniture and furnishings sector, followed by vehicle repair workshop (OMR 1,525), spare parts sector (OMR 1,320), the clothing and textile and its services sector (OMR 746), other services sector(OMR 338) and the barbershop and beauty salons and services sector (OMR 280), followed by the telephone and services sector at OMR 165 and OMR 25 in the tire sector.

Ziad Al-Wahaibi, Director of the Department, said that these retrievals were the result of the efforts exerted by the Department in preserving the rights of consumers and resolving the complaints received in various sectors by various means available, pointing out that the Department is working hard to fulfill its mission in order to protect the rights of consumers according to the legal procedures in force in this regard.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman