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During September 2019 Consumer Protection in Barka returns more than OMR 12,000 to consumers


The Consumer Protection Department in Barka has been able to recover OMR 12,868 for a number of consumers as part of its efforts to follow up and resolve consumer complaints in a mutually satisfactory manner...


The refunds were distributed among a number of sectors according to the complaints filed by consumers, where the manpower services sector came at the top of the sectors with a total of OMR 3,775, followed by the sale of building materials sector in which OMR 2,625 was recovered, and OMR 2,100 in the furniture sector. In addition, an amount of OMR 1,490 was recovered in aluminum, blacksmithing and carpentry. The remaining amounts were distributed among a number of different sectors supervised by the Authority.


For his part, Ahmed bin Saleh Al-Zadjali said that the department is dealing with all these complaints by taking the necessary measures, as stipulated in the Consumer Protection Law. He explained that many of the complaints that reach the department are resolved by mutual consent between the two parties, but those which have not been resolved are referred to the prosecution, which in turn refers to the competent courts to issue appropriate judgments and criminal orders against them.



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman