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During last September 2019 Recovering more than OMR 43,000 to a number of consumers in Seeb


The Department of Consumer Protection in Seeb, represented by the Complaints Department, was able to retrieve OMR 43,263.6 for a number of consumers during the month of September 2019, as part of its efforts to resolve complaints filed by consumers by friendly means.


The statistics indicated that the recoveries were distributed among a number of sectors where the labor services sector came at the top with recoveries amounting to OMR 30,725, followed by furniture and furnishings sector at about OMR 2,370. Meanwhile, OMR 2,153 was recovered in the sector of vehicle repair workshops, and OMR 2,080 in aluminum, blacksmith and carpentry workshops. A total of OMR 1,530 was recovered in the construction and building materials sector. In the electrical and electronic equipment sector, OMR 1,503.6 was recovered, while the total recoveries amounted to OMR 1,187 in the spare parts sector, followed by the telephone and services sector at OMR 815. In the clothing, textiles and services sector, OMR 615 was recovered. In the other services sector, OMR 220 was returned. In the barber and beauty salons and services sector, OMR 40 was recovered. Other commodities came at the bottom of the list with refunds of OMR 25.


Ziad Al-Wahaibi, Director of the Department, said that these refunds were the result of the efforts exerted by the Department in preserving the rights of consumers and resolving the complaints received in various sectors by various means available.  



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman