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During the first half of 2017: nearly five thousand Omani Rials recovered based on reports submitted by consumers in Muscat

10/09/2017

 PACP’s Anti Commercial Fraud Department received 79 reports during the first half of 2017 and was able to recover an estimate amount of OMR 4,817.5 in light of these submitted reports in PACP’s efforts in protecting the consumers rights.

 

The head of the Anti-Commercial Fraud Department in-charge, Mr. Al-Fadhl Naseer Al-Yahmadi stated that: the number of the submitted reports in the first quarter was 50 and 29 were submitted during the second quarter, 56 of these reports were received through the call center, 16 through the customer service center and 7 reports via PACP website.
Mr. Al-Yahmadi added that the majority of the reports were regarding misleading commercial ads, fraud and counterfeiting in services and commodities, weight and size manipulation and price differences, he further stated that the recovered amounts in light of these reports were from various sectors such as: cars and car services, electric and electronic appliances, phones and phone services, watches, jewelry and accessories among others.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman