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During the first quarter of 2018 52,773 riyals are recovered in refunds and administrative fines in Sahar


The Directorate General of Consumer Protection in the Governorate of North Batinah managed to recover a total of  44543.9 Omani Rials for consumers and 8230 Omani Rials for administrative fines during the first quarter of 2018 according to the statistical indicators report in the Department of Studies and Development. The consumer in resolving the complaints received from consumers by friendly means.


This comes as part of the efforts exerted by the Public Authority for Consumer Protection (PACP) to resolve complaints received by consumers through friendly settlement methods.
The returns were distributed to a number of sectors. The labour services sector came first with a refund of  OMR 24,815, while OMR 4,286 was recovered in the aluminum, blacksmithing and carpentry sector, followed by the automotive sector and its services with a recoverable amount of  OMR  3,442,  and OMR 1,670 in the construction and building materials sector. In addition, OMR 1,531.5 was returned in the furniture sector OMR 921 in the travel and tourism services sector and.  Other recoveries amounting to OMR (10063.4) were distributed in the sectors of vehicles repair workshops, tires,  spare parts, kitchens, telephones and its services, salons, cosmetics, electronics, textiles, services, and other goods and services.
The report also pointed out that the total administrative fines during the same period amounted to OMR 8230 which were divided into a number of fines, including the sale and supply of expired goods, the difference in price between the shelf and the accountant, as well as raising the price of goods and services without the approval of the Authority, as well as not providing service bills to consumers.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman