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Exceeding OMR 15,000 Replacing a car with a new one for a consumer in North Sharqiyah

28/05/2019



The Department of Consumer Protection in the Governorate of North Sharqiyah has recently held a friendly settlement between consumer and one of the car agencies in the governorate, replacing the defective vehicle with a new one.

 

 

In this regard, a consumer complained to the Consumer Protection Department that he requested to replace the vehicle he had purchased from an auto dealership because there is a defect in the electric vehicle system in contravention of the condition of the new vehicle, which was still not registered in the name of the consumer. In turn, the Department, in cooperation and coordination with the Authority's specialists, studied the complaint, verified its seriousness and causes, and confronted the officials of this agency with the legal support for consumer demands stipulated in the Consumer Protection Law. After making sure that the notes and defects in the complaint exist, the car was replaced with a new one for the consumer.

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman