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For non-compliance with the agreement between the parties More than OMR 100,000 is retrieved for a consumer at Seeb


The Department of Consumer Protection at Seeb, which is represented by the Complaints Department, has recently been able to recover a sum of OMR 100,000 to a consumer against a building and contracting institution as part of its efforts to resolve complaints and communications received by consumers in a friendly manner.



As for the details, the department  received a complaint from a consumer stating that he contracted with a construction company to build two houses. However, the company did not commit to completing the work according to the agreement between them. This led the consumer to submit his complaint to the administration, which in turn took the necessary procedures. After addressing the company and examining and studying the complaint, a friendly settlement was held between the parties to recover the amount of the complainant.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman