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For the lack of transparency and credibility: OMR 2,000 fine against an establishment in Al-Rustaq


The primary court in Al-Rustaq has recently issued a verdict against a commercial establishment for violating the Consumer Protection Law as promulgated by Royal Decree No. 66/2014 in conviction and a fine of OMR 2,000.



A consumer contracted with an establishment that does painting and decorations to do some work at his house, but the establishment was late in executing the work and, did not deal with the consumer with transparency and credibility, which lead him to lodge his complaint to the Consumer Protection Department in Al-Rustaq. The department took all the procedures in such cases.
 The department did not reach an amicable solution between the party therefore, referred the case to the Public Prosecution then the court. The court convicted the establishment with the misdemeanor of violating the Consumer Protection Law, for its lack of credibility and transparency during the provision of the agreed services and a fine of OMR 2,000. The establishment is to pay an OMR 200 from the fine, as well as the costs. The civil claims were referred to the competent court.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman