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Friendly adjustments Recovering more than OMR 3,000 to consumers in Sur

14/11/2019

The Department of Consumer Protection in Ash Sharqiyah South Governorate has recently recovered a sum of RO 3,500 to the consumers, as a part of its efforts to resolve complaints and reports received from consumers amicably.

 

Regarding the details, the Department was able to settle complaints filed by a number of consumers against labor offices of a misdemeanor for failing to provide and ensure proper service after contracting with office owners to attract domestic workers. And shortly after they started their work, they refused to work, which forced consumers to return them to the office and agreed with office owners to replace the workers or recover the money as being under warranty, the offices refused to do so, and they did not commit themselves to ensure service, so consumers complained to the Department that took the necessary action by professionals and showed their willingness to reach a solution with consumers and a settlement was made between the parties to recover the amounts paid.

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 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman