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In H1 of 2017 Recovering approx. OMR 75,000 for consumers in Ibra


During the first half of 2017 Consumer Protection, Sharqiya North, managed to recover OMR 74,029 for several consumers, within its efforts to solve the complaints submitted by the consumers.


The biannual 2017 report indicates that the complaint division received 190 complaints, out of which 184 complaints were settled amicably, and 6 complaints were referred to the public prosecution, and recovered OMR 74,029 for the consumers.
The report also indicates that the complaints were in several sectors, with 46 complaints against the car dealers, with OMR 66,795 recovered, followed by the electrical and electronic appliances with 32 complaints and OMR 1,882 recovered, whereas 27 complaints were registered against the aluminum, blacksmith and carpentry sector with OMR 2,034 recoverd, and other complaints were against other sectors under its control.
The efforts are in order to preserve the consumer rights using all the possible methods, like amicable settlement or referral to the legal authorities, according to the provisions of the consumer protection law No: 66/2014.



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman