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In order to develop the skills of its staff (Strategies for dealing with the public) Training program targets Consumer Protection in Dakhilyah


The Department of Consumer Protection in Al-Dakhilyah Governorate has recently organized a training program for a number of its employees and employees of the Department of Consumer Protection in Haima, entitled "Strategies for dealing with the public", lasted for three days, in order to develop their skills in the arts of dealing with the public, and to acquire knowledge and skills that improve their performance at work.



The program was given by Ilham bint Salim Al Khattariyah, in which she discussed a number of topics including self-knowledge, patterns, principles and methods of dealing with others, strategies of speaking, persuasion and influencing ideas in dealing with others. She also introduced the characteristics of the active person and the types of personalities that one can encounter in his daily life and how to deal with them.

This program comes within the framework of a series of programs and activities carried out by the Public Authority for Consumer Protection in the field of professional development of its employees, and upgrading their knowledge and skills.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman