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October 2019 More than 49,000 RO refunds to consumers in Seeb


The Complaints Department at the Public Authority for Consumer Protection in Seeb managed to retrieve 49,702 thousand RO for a number of consumers in October 2019, as a part of its efforts to solve the complaints by the consumers amicably.


The statistics indicated that the recovered amounts were distributed among a number of sectors, the foremost of which was labor services sector with a total amount of 30,483 OMR, followed by the vehicle repair workshops sector 6650 OMR, then the electrical and electronic devices sector amounted to 6518 OMR, spare parts sector with a total of 1656 OMR came next, followed by 1,510 OMR in the furniture and furnishings sector, 1,450 OMR in other commodities, while the construction and materials sector  reached 795 OMR. In the aluminum, blacksmith and carpentry workshops 390 OMR were recovered, 180 OMR were recovered in other services sector, while barbershop and beauty salons sector, 50 OMR were retrieved, and 20 OMR were recovered in the tire sector.


Ziad Al-Wahaibi, Director of the Department, confirmed that these refunds came as a result of the efforts exerted by the administration in preserving the consumers' rights and solving the complaints received in various sectors by the various means available, pointing out that the administration is working hard to fulfill its mission in order to protect the consumers' rights according to the regulations in place.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman