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One-month imprisonment and over OMR 6,000 fines for two defendants Judgments against a number of labor recruitment offices in Sur

14/05/2019



The Court of First Instance in Sur has recently issued four judgments against a number of labour recruitment offices for the breach of proper service.

 

The court sentenced the defendants to a month's imprisonment and a fine of OMR 6,409 for violating article 39 of the Consumer Protection Law, which stipulates that “The provider shall provide the service to the consumer in an optimal manner and in accordance with the purpose for which the service was procured and shall guarantee the service provided for a time internal that is appropriate for the nature of the service.”

The details of the first case refer to the non-compliance of the owner of the office complained of the right to provide the service in accordance with the terms and conditions documented in the receipt voucher between him and the consumer to bring back the domestic worker if does not perform its task according to the agreement to the office. The consumer requested to replace her with another worker, but the office did not replace her and did not comply with the service guarantee. Accordingly, the consumer filed a complaint with the Department which took the necessary measures and then referred the case to the Public Prosecution and then the Court, which convicted the defendant and sentenced him to a month's imprisonment and a fine of OMR 1000. The court ordered the defendant to pay the worker the amount of the civil rights, which was estimated at OMR 1,059, and the suspension of the penalty in the case of payment of OMR 1,059 and transfer the worker's sponsorship to another employer within a week.

In the second case, the Department received a complaint from a consumer against a labour recruitment office for the breach of the obligation to provide the service properly after contracting with the owner of the office to recruit a house worker at the amount of OMR 550. However, after working for a short period of time, she refused to work, prompting the consumer to return her to the office and claim a refund, but the office refused. The consumer submitted his complaint to the Department, which took the necessary action by its specialists. After the case file was completed, it was transferred to the public prosecution who initiated the investigation and then transferred it to the court that convicted the defendant. He was sentenced to one month's imprisonment and a fine of OMR 1,000. He was also committed to return the amount of labor recruitment to the claimant to the civil right, which was estimated at OMR 450, and to stop the penalty in the event of payment of OMR 450 and transfer the worker's sponsorship to another employer within a week.

In the third case, a consumer contracted with a labor recruitment office to bring a domestic worker under specific conditions and specifications according to a contract signed between the two parties. However, the supplier did not comply with the terms agreed upon in the contract between them. Consequently, the consumer filed a complaint against the supplier, and after investigating the complaint, it was proved that the service provider had not fulfilled the specific requirements established in the contract between them. On the basis of the complaint, the Department has taken the necessary action by the specialists in the Department. After the case file was completed, it was transferred to the public prosecution who initiated the investigation. Then the defendant was convicted by the court, which ordered the defendant to pay an amount of OMR 1,300 and to charge him with the expenses.

The details of the fourth case refer to the non-compliance of the owner of the office complained of the right to provide the service in accordance with the terms and conditions documented in the receipt voucher between him and the consumer to bring back the domestic worker if does not perform its task according to the agreement to the office. The consumer requested to replace her with another worker, but the office did not replace her and did not comply with the service guarantee. Accordingly, the consumer filed a complaint with the Department which took the necessary measures and then referred the case to the Public Prosecution and then the Court, which convicted the defendant and sentenced him to a month's imprisonment and a fine of OMR 1000. The court ordered the defendant to pay the worker the amount of the civil rights, which was estimated at OMR 600, and the suspension of the penalty in the case of payment of OMR 600 to the victim within two days.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman