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Opportunities and challenges of consumers in the digital age workshop organized by Consumers International in Muscat


The regional Middle East office of Consumers International will organize opportunities, and challenges of consumers



in the digital age in MENA region workshop in cooperation with PACP under the auspices of engineer Ahmed Hassan Al-Theeb the Undersecretary of Commerce and Industry with the attendance of HE Said Khamis Al- Kaabi, PACP Chairman, Bart Combée, the President of Consumers International, and a number of legal experts in ICT and consumer protection from inside and outside Oman, in addition to a group of government institutions, businesses and consumers to discuss the challenges, and opportunities of digital innovation for consumers and explore consumer experiences with digital products, and services in Oman and develope ideas that help build a comprehensive and reliable digital economy.

The workshop will discuss several topics, including the impact of digital technology on a large number of consumers throughout the MENA region as well as the benefits offered by digital technology through new and improved means of communication, and access to information, shopping and entertainment.
The workshop will also cover the most important challenges to ensure that all consumers have access to digital products, and services they can trust and to ensure digital technology and its usefulness to consumers through better infrastructure, affordable services, quality of products and services with high levels of consumer protection, as well as consumer confidence in the digital economy. This will be highlighted by the presentation of studies, research and experiments dealing with consumer experience, and attitudes towards e-commerce, data protection, and compensation rights in Europe and the United States and analyzing the digital landscape of the region in terms of Internet access, trust in e-commerce, e-payment, and the safety and security of information exchange over the Internet.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman