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PACP seizes more than 2m goods, product units in 2013

30/01/2014

The total number of reports and complaints submitted to the Public Authority for Consumer Protection and the affiliated administrations in 2013 amounted to 37.408; including 16.803 ones submitted in the headquarters in Muscat. 

 

According to the statistical report 2013 issued by Information and Market Studies Directorate General, the total number of violations disclosed in 2013 was 6009; while goods and products that have been seized in the same period amounted to 2.690.387 units in all governorates of the Sultanate. 
Penalties and court rulings in favor of the PACP totaled 1320; with total worth of fines is RO 456.760. During the last year, the PACP concluded 248 training courses and rehabilitation programmes.
According to the report, consumers submitted 16.803 complaints; including 9.098 in the main premises in Muscat, 1647 in the Administration of the PACP in the governorate of Al Batinah North, 1120 in the Administration of the PACP in the governorate of Dhofar, and 1058 in the Administration of the PACP in the governorate of Al Dakheliyah.
The frequent violations disclosed by the PACP during 2013 were changing expiry date, selling counterfeited products and promoting garments having banned logos or military badges. 
The number of the units of the confiscated gods and products amounted 2.690.287; while food stuff products and goods toped the seized goods, chewed tobacco came second, followed by herbal products, medicines, drugs, cosmetics and electrical appliances and electronics. 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman