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Represented by the Public Authority for Consumer Protection Oman celebrates World Consumer Day

15/03/2017

PACP chairman: The theme for this year confirms providing the latest digital service to consumers
Oman, represented by the PACP, along with the rest of the world, celebrates the World Consumer Day, coinciding 15 March of every year, under the theme “Consumer rights in the digital age”, which represents an annual occasion to celebrate and consolidate the activities of international consumer organizations to enhance the basic rights for all the consumers to demand observation of such rights and object against market exploitation.

 

 

On this occasion, H. E. Dr. Said Khamis Al Ka’abi, PACP chairman, stated that “the occasion comes in March with two events relating to PACP functions and jurisdictions. The first was on March 1st, to celebrate GCC Consumer Week, and the second to celebrate World Consumer Day, coinciding March 15th of every year.” He indicated that this annual celebration is like an annual occasion and a regular landmark to highlight the importance of solidarity and cooperation between all the community elements, including economic, social and political, and the consumers. The occasion also highlights the importance of consumers in modern life, which requires full rights and utmost importance in various commercial and economic transactions.
H. E. added that since its inception, PACP is focusing on providing advanced digital services to the consumers and provide them with the information and selection according to their demand and need. He confirmed that the authority benefited from the modern technology to support, protect and enable the consumers, and developed the applications required to support the consumers with information, easy access to lodge complaints, digital tools to support the inspectors in the market and facilitate effective and credible inspection. PAC Paso employed the social media to educate the consumers, in addition integrating the used technology to be within a comprehensive system protecting consumers in Oman.
H. E. indicated that the next phase requires all the efforts to join and provide protection umbrella to the consumers, by each party performing its controlling role and sincere participation in ingraining the culture of safe consumption based on integrated rights practiced by the consumers to ensure fulfillment of requirements and rights.
The Public Authority for Consumer Protection, along with all its directorates across Oman, celebrates this occasion by presenting various programmes including seminars, lectures and awareness campaigns on “e-shopping” in various institutions, schools and colleges dealing with several themes including introduction to e-shopping, e-crimes and the difference between e-commerce and e-shopping in addition to exhibitions and roadshows for samples of goods taken from the markets for being fake and inconsistent with the standards and specification. The theme for this year stresses the importance of consumer protection and support in the e-economy world in order to create a better e-world, enhance the consumer’s accessibility and to benefit from the experience of other countries in e-reform.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman