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Ruling on conviction and fine against a vehicle repair institute in Rustaq after damaging a consumer vehicle


The First Instance Court in Rustaq issued a court ruling against a violator of the Consumer Protection Law, and ruled to convict and punish him with ten days imprisonment and a financial fine of (100) Omani riyals and to compel him to pay the expenses of the public lawsuit and in the civil part he is obliged to pay the victim an amount of RO 802 and five hundred baizas for his failure to provide the service To be properly.



The incident is summarized in a consumer filing a complaint against a vehicle repair institution after its vehicle maintenance and changing the engine, air and combustion filter filters, but after the end of service and during the operation of the engine, the engine issued a sound and stopped spinning, and after the administration undertook all procedures for inferring and confronting the supervisor of the repair, it was found that the institution had caused damage Another in the vehicle, and thus has violated Article (23) of the Consumer Protection Law, which states "that the provider is obliged to provide the service to the consumer in a proper manner with its nature and in the event of a breach of that, he is obliged to return the value of that service or in return for what compels the deficiency or its performance again proper "and, accordingly, has referred the file to the public prosecutor and then to the Court of First Instance Rustaq that rendered the judgment.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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 Copyright © The Public Authority for Consumer Protection.
Sultanate of Oman