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Suhar: Consumer Protection continues its awareness initiatives in the mountainous areas in order to reinforce the consumer culture

01/10/2017

The Directorate General of Consumer Protection in Al-Batinah North Governorate continued the activities of its awareness program (In Touch With You) for the mountainous villages and areas in Al-Batinah North Governorate to reinforce the safe consumer culture among the female consumers.

 

The program included the presentation of awareness lectures in a number of wilayats, the team gave a lecture titled (Jurisdictions of Consumer Protection) in the village of Wadi Haibi in the Wilayat of Suhar, the lecture covered a number of aspects such as: outlining the rights of consumers as stipulated by PACP law such as: obtaining a purchase invoice, the right to receive correct information, the right of safety among other rights. The lecture also covered the duties of the consumers during shopping and, number of guidance brochures and booklets have also been distributed.
Another lecture was presented in Al-Hailain village in Wilayat of Al-Suwaiq, it covered a number of topics such as: how to become a  consumer who is aware of her/his rights, duties and the importance of reading the warrantee papers and the after-sale service, and also, an outline of the importance of agreements and contracts in the rendering of a service, the consumers duties while making a purchase such as: checking the commodities, the commodity contents and validity. The lecture also included a definition of the misleading ads and how to avoid them as well as ways of differentiation between counterfeit, fake commodities and commodities that were pulled off the markets, the lecture further included an outline of the communication channels with PACP through the social media sites, PACP hotline and personal attendance to the PACP headquarters or one of its directorates.
These visits included a mini-exhibit of the fake commodities and a distribution of awareness brochures and booklets on the participating audience.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman