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Thanks to intensive monitoring and increased awareness of suppliers 34% decrease in violations recorded by Consumer Protection during the first half of 2019


The Public Authority for Consumer Protection's statistical indicators report showed a decrease in the number of registered violations by 34% during the first half of 2019, compared to the same period last year 2018, due to raising the level of awareness of suppliers about the legislation and decisions and their commitment to the full performance of consumer rights. This is a result of the awareness and control efforts made by the Authority, and their keenness to avoid repeated violations.


The total number of violations recorded in the first half of this year was 2,169, said Humood bin Saeed Al Jabri, acting General Manager of Consumer Services and Market Monitoring. The violation of the failure to place prices for goods and services was at the forefront of the recorded violations with 713 violations, and 358 for other violations followed by the violation of price increases without the approval of the Authority, which totaled 265 violations. There were also 199 violations for non-issuance of purchase invoices, followed by the violation of the sale of expired goods with 112 violations, while 71 violations of misleading commercial advertising, 37 violations of the sale, import and circulation of products in breach of morals and public order, and 60 violations related to the different price between offered and billed, 59 violations of information statements and food safety, 51 violations of misleading and unlicensed discounts and promotions, 49 violations of unfair conditions against the consumer, 47 violations of fraud and imitation in goods and services, 44 violations of chewing and non-smoking tobacco, and 21 violations in the field of marketing and advertising of natural and manufactured herbs and plant extracts. The rest of the violations were distributed to the areas of sale of cigarettes in violation of specifications, violations related to infringement of freedom of choice, equality and fair treatment, manipulation of weights and reduction in the quantity of the product, promotion and sale of electrical and electronic devices for homes, and special violations related to gas cylinders.



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman