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PACP Objectives

Objectives of the Authority:

The objectives of the Authority as follow

To work for consumer  protection from price fluctuations.

To monitor market prices of goods and services and curb their rise.

To guarantee consumer freedom of choice, equality, fair treatment, honesty and credibility.

To develop consumer general awareness and use proper scientific means to spread it on accurate and balanced bases in the society as a whole.

To find prompt solutions to consumer complaints.

To fight counterfeiting, swindling and monopoly.

To encourage establishment and support consumer protection societies.

To this end, the Authority shall:

Take appropriate measures to stabilize markets

Make consumer aware of misleading advertisements and the role of the Authority in fighting them

Receive complaints from consumers and consumer societies, investigate them and find appropriate solutions.

Continuously follow up commercial activities , monitor movement of goods and services and make sure of availability of basic goods.

Encourage fair competition, combat forfeiting and the monopoly harmful to the national economy.

Design action plans for the enhancement and protection of consumer rights.

Study the proposals and recommendations received in connection with consumer rights.

Make researches and studies on consumer protection.

Recommend suitable rules and regulations for market organization.

Work for the implementation of consumer protection laws and regulations.

Represent the Sultanate in regional and international conferences meetings related to its functions.


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman