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More than OMR 360,000 recovered in Muscat
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The Complaints Department at the General Authority for Consumer Protection in Muscat has managed to retrieve more than (360) OMR for the benefit of a number of consumers, according to the Statistical Indicators Report for the period from January to the end of July of this year. The Authority shall endeavor to settle complaints by amicable means between the parties and find appropriate solutions according to the procedures stipulated in the Consumer Protection Law.

21/08/2019

In cooperation with Towell Automotive Center A recall campaign for (Mazda BT-50) cars
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The Public Authority for Consumer Protection (PACP), in cooperation with Towell Automotive Center, has launched a recall campaign for 39 Mazda BT-50 2016/2018 models.

A total of 30 Mazda (BT50) 2016/18 vehicles have been recalled based on chassis numbers from (MM7UR4DA7GW601225) to (MM7UR4DA6JW855127)...

21/08/2019

Due to increased awareness among suppliers Complaints decline during the first half of 2019
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The analytical report of the statistical indicators for the first half of 2019 showed that the Department of Economic Data and Information showed a decrease in the index of reports, violations and seized goods compared to the same period of 2018.

 
20/08/2019

Against a labor recruitment office Two sentences of conviction and fines in the North Governorate
Against a labor recruitment office Two sentences of conviction and fines in the North Governorate

The Court of First Instance in Jalan Bani Bu Ali has recently made two judgments against a labour recruitment office for the misdemeanor of improper service. The defendant was convicted of a fine of OMR 3,300 for violating Article 39 of the Consumer Protection Law.

 
07/08/2019

During July 2019 Recovering more than OMR 61,100 for a number of consumers in Seeb
During July 2019 Recovering more than OMR 61,100 for a number of consumers in Seeb

The Department of Consumer Protection in Seeb represented by the Complaints Department was able to retrieve OMR 61,375.8 for the benefit of a number of consumers during the month of July of this year 2019, as part of its efforts to resolve complaints filed by consumers by friendly means.

 
07/08/2019

For selling fake travel tickets Consumer Protection closes a travel and tourism office in Barka
 For selling fake travel tickets Consumer Protection closes a travel and tourism office in Barka


The Consumer Protection Department in Barka has recently closed a travel and tourism office due to repeated complaints against it for violating Article 23 and 27 of the Consumer Protection Law promulgated by Royal Decree No. 66/2014 and Article 19 of the executive regulations of the law.

 
06/08/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman