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During September 2019 Recovering approximately OMR 6,000 for the benefit of consumers in Ibra
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The Consumer Protection Department in the Sharqiyah North Governorate, represented by the Complaints Department, was able to retrieve OMR 5,788 for a number of consumers during the month of September 2019, through its efforts to resolve complaints received by consumers.

 
13/10/2019

Due to a malfunction in the engine couplings Recall for a number of new Renault-Megane (IV-RS) 2018 models
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The Public Authority for Consumer Protection, in cooperation with Suhail Bahwan Automotive Group, has launched a recall campaign for a number of new Renault-Megane (IV-RS) 2018 models, based on chassis numbers from (KE459825) to (KE459828). The recall is due to a malfunction in the new Renault Megane IV-RS couplings equipped with the M5P, which leads to a breakdown. Accordingly, the Corporation will re-wiring the electrical connections to the engine.

13/10/2019

Training program on behavioral and intellectual skills in Sur
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The Consumer Protection Department in Sur has recently organized a training program entitled “Behavioral and Intellectual Skills of the Distinguished Effective Employee” for the Department's employees for three days, at the Health Sciences Hall in Sur, aiming to develop and improve behavioral skills in administrative development, and enhance the personality of the employees and hone their abilities and skills in dealing with others.

13/10/2019

Due to a defect in the transmission arm Recall for over 330 Ford Fusion cars
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The Public Authority for Consumer Protection, in cooperation with Saud Bahwan Automotive Group, has launched a recall campaign for 334 Ford Fusion 2013-2016 models based on chassis numbers from (3FA6P0H7XGR363025) to (WF0FCADC5HVL34323). This recall comes because of a malfunction in the transmission arm that leads to the failure to move the movement to the correct position, which results in unintentional movement of the vehicle, which increases the risk of collision. Accordingly, the Foundation will replace the metal lining and install a protective cover in the transmission.

10/10/2019

“Tobacco Silent Killer” continues its awareness activities in Al-Batinah South
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The Department of Consumer Protection in Al-Batinah South Governorate in Rustaq continues its awareness lectures on schools within its scope as part of the activities of the campaign “Tobacco Silent Killer” according to the awareness plan prepared for the target groups of youth and students of public schools.

 
10/10/2019

Including a number of schools in the governorate Plastic cans damage campaign concludes in Sur
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The Consumer Protection Department in Sharqiyah South Governorate has concluded an awareness campaign on the use of plastic cans that targeted school students in the governorate for a whole month in the schools of the governorates of Sur, Ja’lan Bani Bu Ali, Ja’lan Bani Bu Hassan, Al Kamel and Al Wafi, which comes within the framework of the General Authority for Consumer Protection's keenness to enhance consumer awareness of their rights and instill a safe consumer culture among students.

 
10/10/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman