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On Renaissance Day Consumer Protection reiterates its commitment to continue its achievements to protect the consumers PACP Chairman: The achievements of PACP are recognition of Oman’s landmark in establishing the concept of consumer protection
 On Renaissance Day Consumer Protection reiterates its commitment to continue its achievements to protect the consume...
The Public Authority for Consumer Protection shares the celebrations on the Renaissance Day, coinciding on the 23rd of July each year. Oman achieved numerous achievements in all the sectors, thanks to the wise vision and leadership of His Majesty Sultan Qaboos bin Said, the Sultan of Oman.
24/07/2017

PACP Chairman issues a decision banning Asbestos to protect the safety of the consumers from harmful substances
PACP Chairman issues a decision banning Asbestos to protect the safety of the consumers from harmful substances
H.E. Dr. Said Khamis Al Kaa.bi, the Chairman of the Public Authority for Consumer Protection has recently issued decision No. 245/2017 banning any commodity that contains Asbestos in accordance with PACP system as promulgated by Royal Decree No. 53/2011, and according to the Consumer Protection Law as promulgated by Royal Decree No. 96/2014.

 
11/07/2017

A fine and compensation for a consumer in Dhofar for not to return a defective car
A fine and compensation for a consumer in Dhofar for not to return a defective car
The court pronounced a verdict in conviction against a maintenance workshop in a commercial establishment, in the misdemeanor of not returning, replacing, or repairing a commodity in violation of the Consumer Protection Law as promulgated by Royal Decree No. 66/2014.
11/07/2017

Penal orders against violators of the Consumer Protection Law For carrying out promotional offers without a permit
Penal orders against violators of the Consumer Protection Law  For carrying out promotional offers without a permit

The Public Prosecution – Department of Consumer Affairs in Muscat issued penal orders recently against violators of the Consumer Protection Law No. 66/2014 to pay a fine of OMR 500.
06/07/2017

In cooperation with Suhail Bahwan, PACP recalls more than 600 Nissan Altima and Murano cars
In cooperation with Suhail Bahwan, PACP recalls more than 600 Nissan Altima and Murano cars
PACP in cooperation with Suhail Bahwan establishment launched a recall campaign today for (693) Nissan Altima (L33) and Murano (Z51) cars. The recalled vehicles were (45) 2013 – 2017 Murano cars with VINs from (ZW010411) to (FW011368).
06/07/2017

Penal orders against violators for not providing correct information to consumers
Penal orders against violators for not providing correct information to consumers
The Department of Consumer Affairs in the Public Prosecution issued penal orders in fines amounted to OMR 1500 against the accused charged with violating the articles of the Consumer Protection Law No. 66/2014.
04/07/2017

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 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman