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Recalling Ram 1500 (DT) Pickups
Recalling Ram 1500 (DT) Pickups



The Public Authority for Consumer Protection, in cooperation with Dhofar Motors, has launched a recall campaign for 42 2018 Ram 1500 (DT) pickups, depending on the chassis numbers from 1C6SRFFT0KN509800 to 1C6SRFLT9KN719963.

 
28/05/2019

During the interruption of water service Strenuous efforts by PACP in Al-Sharqiyah to reduce price manipulation
During the interruption of water service Strenuous efforts by PACP in Al-Sharqiyah to reduce price  manipulation
The Department of Consumer Protection in North and South Sharqiyah has made vigorous efforts to ensure that prices are not manipulated in the two governorates as a result of the recent climatic conditions which have caused the interruption of water service, resulting in a severe water shortage.

 
28/05/2019

Exceeding OMR 15,000 Replacing a car with a new one for a consumer in North Sharqiyah
Exceeding OMR 15,000 Replacing a car with a new one for a consumer in North Sharqiyah


The Department of Consumer Protection in the Governorate of North Sharqiyah has recently held a friendly settlement between consumer and one of the car agencies in the governorate, replacing the defective vehicle with a new one.

 
28/05/2019

For violating the Consumer Protection Act Two judicial rulings against two commercial establishments in Dakhiliah
For violating the Consumer Protection Act Two judicial rulings against two commercial establishments in Dakhiliah


The Court of First Instance of Adam and Samail has issued two judgments against two commercial establishments for violation of the Consumer Protection Law promulgated by Royal Decree No. 66/2014 including condemning with fines.

 
27/05/2019

Due to the lack of centralized movement at the level of the LED bridge FA/F1 Fuso trucks are recalled
Due to the lack of centralized movement at the level of the LED bridge FA/F1 Fuso trucks are recalled


The Public Authority for Consumer Protection (PACP) in cooperation with General Motors Company  have launched a recall campaign for 61 Fuso (FA / F1) 2015 to 2017 trucks, based on the chassis numbers from MEC0443P3GP008804 to MEC0624P0HP020570. This recall comes due to the difference in the movement of two valves of the draw valves due to the decentralization of movement at the level of the valve bridge. The company will replace the movement valve bridge the vibrator arm and the cylinder head, depending on the situation of all trucks affected.


 
27/05/2019

Replacing a vehicle with a new one for a consumer at Seeb
Replacing a vehicle with a new one for a consumer at Seeb

The Consumer Protection Department at Seeb has recently been able to replace vehicle with a new one for a consumer by means of a friendly settlement agreement between the consumer and an auto agency as part of its efforts to resolve complaints and communications received from consumers in a friendly manner.

 
23/05/2019

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman