In cooperation with Dhofar Automoti...
The Consumer Protection Authority, in cooperation with Dhofar Automotive, launched a recall campaign for 7 Jeep Cherokee (KL) from the 2014 to 2017 model years, according to chassis numbers from (1C4PJMBS0EW275034) to (1C4PJMBSXHW512682).
This recall comes due to a defect in the power transmission unit in these vehicles. Relative movement in the PTU between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may ultimately mean power cannot be transferred between the front wheels and the transmission. This could result in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary, increas...
Thursday 17 , September 2020
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for selling counterfeit goods as or...
The primary court in Nizwa issued a court ruling against a commercial establishment for violating Consumer Protection Law issued by Royal Decree No. (66/2014), which sentenced it to imprisonment, closure, and a fine for the public right.
The facts of the case are summarized as follows; Consumer Protection Department in Ad Dakhiliya Governorate received a report from a consumer in which he stated that he had purchased spare parts for his equipment from a commercial store in Nizwa as being original parts according to the accused’s assertion. However, after comparing it with the original parts used previously, he discovered that they were counterfeit, which prompted him to contact the departmen...
Thursday 27 , August 2020
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Stressing on the need to preserve t...
His Excellency Salim bin Ali bin Salim Al Hakmani, Chairman of Consumer Protection Authority, held a meeting with the directors of general directorates and departments in the authority’s head office and general directorates and departments in the governorates, through video call. In presence of the two vice-presidents, to find out the efforts made by the authority in various governorates.
Acclaim
During the meeting, His Excellency praised the great effort made during the previous period in the interest of protecting consumers on Sultanate's land, providing a safe and secure consumer environment through activating the legislative, oversight and awareness fields and the great achievements mad...
Wednesday 26 , August 2020
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