Complaint forms
PACP is Providing so many channels for consumers to log complaint against retailers or hypermarkets, for any products or services that they are not satisfied with, where they can lodge them through PACP E-Portal, call canter, smartphone app, social media sites, or in person at the PACP Consumer’s to meet our front desk staff. When the consumers visit our Consumer’s Hall to submit a complaint against retailer they have to take a number from our Queue system and then wait until their number appears on the screen for their turn. After that they have to fill relevant complaint form, as PACP have three different forms available according to the type of complaint. To make the process easier and faster, they can download these forms in prior from our below mentioned channels.
Complaint logging form related to electrical and electronic devices department.
(Download Form)
If the complaint is related to mobile phones and services or electrical and electronic devices, please click
here to download the form and fill it prior visiting PACP to log complaint.
Complaint logging form related to goods and services department. (Download Form)
If the complaint is related to forging and carpentry and aluminium workshop or furniture stores or manpower services or Jewellery and accessories or construction and building materials or other goods and services related, please click here to download the form and fill it prior visiting PACP to log complaint.
Complaint logging form related to Vehicles, equipment and machinery department. (Download Form)
If the complaint is related to automobile agencies or vehicle repair workshops or spare parts or tyres or other related issues, please click here to download the form and fill it prior visiting PACP to log complaint.