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To promote its people’s performance Consumer Protection concludes news reporting training course
To promote its people’s performance Consumer Protection concludes news reporting training course
Consumer Protection recently concluded a training programme for its people in news writing and editing for them to gain the knowledge and information that will assist them of achieving best performance.
02/01/2017

Consumer Protection comes second amongst the Omani institutions in awareness programmes
Consumer Protection comes second amongst the Omani institutions in awareness programmes
PACP recently achieved the second place amongst the Omani institutions, according to survey directed by the Cabinet of Ministers, and conducted by the Ministry of Information in cooperation with Sultan Qaboos University (“SQU”) and a number of government institutions to identify future requirements of awareness for the Omani people.
01/01/2017

Expatriate manpower preparing meals in unhygienic environment and
Expatriate manpower preparing meals in unhygienic environment and
Consumer Protection Rustaq recently detected a number of expatriate workers preparing meals in an old house and in unhygienic environment without obtaining any license from the authorities concerned.
 
 
 
 
 
 

 
01/01/2017

During their visit to the counterfeited products exhibition and the complaint department..RAO officers were briefed of PACP efforts
During their visit to the counterfeited products exhibition and the complaint department..RAO officers were briefed o...

Recently a number of officers from the Royal Army of Oman (“RAO”) visited the head office of the Public Authority for Consumer Protection, to check out its experience in various aspects relating to consumer protection, and to know about the technology and ways used to control the shops, complaint system, awareness and education.

01/01/2017

Consumer Protection launches recall campaign for more than 8400 Lexus
Consumer Protection launches recall campaign for more than 8400 Lexus

Consumer Protection, in cooperation with Saud Bahwan Automotive, recently launched a campaign to recall 8 Lexus ISF vehicles model 2010 – 2011, based on chassis No: (JTHBP5C23B5007818) to No: (JTHBP5C27B5009667) in addition to 2956 Lexus IS250/350 model 2006 – 2011, based on the chassis No: (JTHFG252392500004) to (JTHBJ46G5C2488547). The campaign is scheduled to start on 29/12/2016.
 
28/12/2016

OMR 41,000 recovered for a consumer in Muscat
OMR 41,000 recovered for a consumer in Muscat
Recently Consumer Protection recovered OMR 41,000 for a consumer through amicable settlement due to engine inefficiency and constant oil change light in a new vehicle purchased from a local dealer.
It started when Consumer Protection received a complaint from a consumer against a local car dealer, stating that
28/12/2016

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman