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   PACP Mobile App     
Description
PACP Mobile Application has been provided by the Public Authority for Consumer Protection (PACP – Oman) to serve all consumers and merchants in the Sultanate of Oman. This application is tool created by the Public Authority to bridge the gap between them and the consumers to be able to exchange data and information. The program provides consumer data and information on consumer goods and enabling consumers to create favorite carts to see prices variance in several stores of the Sultanate or providing advice and guidance or news that highlight the roles of the Public Authority towards the service and consumer protection. The application is also one of the channels through which the consumer can submit their complaints or views to PACP Oman.


Objectives
Following are the PACP Mobile Application objectives:
 
  • Improve the public’s interaction with PACP by having services available from any location and at any time through the application
  • Allow the consumer to report complaint/observation instantly from any place to ensure consumer protection
  • Facilitate the consumer to check authority approved prices before purchasing commodities to improve consumer satisfaction
  • Provide facility for consumer to create a favorite items cart to check their prices and availability at different stores to increase consumer awareness and facilitation
  • Enabling PACP to bring in line with latest mobile technologies and service delivery channels.
 
 
   SmartPhones 
 

  Tablets
             













 
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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 Copyright © The Public Authority for Consumer Protection.
Sultanate of Oman